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 BUD & BETTY QUALITY GUARANTEE
"All Bud & Betty pot-type friction calls are guaranteed for life. If a call should fail due to craftsmanship or materials, return it to us. Bud & Betty Hunting Calls will decide whether to repair or replace it, after which it will be returned to you. This is our promise and our guarantee, from one hunter to another."
Bud & Betty Calls are built for Hunting. And with the correct care, they will last a lifetime and can even be passed down from generation to generation.
Bud & Betty Call Care Instructions
Treat this call as you would any of your other fine hunting equipment.
Our calls are not intended for use in the rain. The wood will swell which could cause the sound quality to be compromised or the surface to be damaged. If the call does become wet, allow to air dry slowly. Do not blow dry or lay in front of any heat source. Leaving the call in a garage or covered porch to dry slowly with the actual temperatures is a good choice for drying purposes only.
Our calls are not intended to be exposed to temperature extremes. Do not leave our calls in your vehicle, even for a day. This can cause the wood to dry too quickly and twist, which will crack the surface and/or alter the sound quality. You should use some consideration in your choice of off-season storage of your quality hunting calls. Barns, sheds or hunting camps which will allow the calls to drop below freezing for extended periods of time or reach high-heat in the summer are not advisable.
To removed fingerprints or the oils of your hands from the surface of the calls:
Slate & Aluminum Calls - use only the green scratch pad provided. For best results scratch all calls in a back-and-forth motion, always using the same direction.
Glass & Crystal Calls - use the dry-wall sandpaper provided and only clean the scratched section in one direction to push out any dirt or glass dust. Do not go back-and-forth. Do not buff the surface.
PLEASE NOTE: in most cases, call damage is caused by over-conditioning of the surface. Do not condition your call if it doesn’t need it. If your striker is slipping on your call surface, it is very possible that the call itself does not need conditioning, your striker does. The wood tip will compress and become slick after continued use and a couple of strokes with sandpaper should rough it back up.
These calls are not fragile but must be taken care of for life-long use. Bud & Betty guarantees any calls treated in the above manner forever.
How to Return a Call to Bud & Betty
If your call pot twists/warps or the surface cracks, and you feel it is due to craftsmanship or construction, please return it to us using this Bud & Betty Hunting Calls Return Form. All return requests must be accompanied by this form.
You must also include: ½ the current pot call price and $6.50 for shipping when you return your call.
Bud & Betty will examine your call and determine if the problem was due to any fault of our techniques or materials. If we find this to be true, we will repair or replace your call at no charge other than shipping, and your repair fee will be returned to you.
If we can find no fault with our materials or craftsmanship; if the wood has not buckled or twisted or the moisture content is at any excessive level (showing exposure to extreme heat or moisture), we will not refund your repair fee to you, but will repair your call and ship it to you.
Any Call will not be covered under our quality guarantee if it has any appearance of liquid exposure, temperature exposure or physical damage beyond the normal wear and tear of hunting.
DVDs, mouth calls, and custom painted/custom built calls are not returnable or refundable.
NOTE: CALLS NOT ACCOMPANIED BY THE REPAIR & SHIPPING FEES AND THE RETURN FORM WILL BE THROWN AWAY UPON RECIEPT.
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